I do believe many people are quick to write or tell others of a negative experience and positive feedback is still a working progress. I'd like to compliment you and your team in Hatfield. When we met Jake and booked an appointment to view he was very refreshing, honest and transparent and a can do attitude, very quick to respond and kept to his word on everything, kept us up to date and made the whole transaction very easy, his style was unique and a rarity and the first I have come across in the past 5yrs of renting. He is definitely an asset to your company! Always has a smile, punctual and very friendly and not pushy. Laura who I met when she did the first months visit was a surprise as never had one in the first month however doing one meant as she explained I could point out any issues, not only was she polite and very efficient in resolving issues and making appointments for engineers to carry out the work, she was friendly and empathetic and seemed genuinely interested on how we were settling in and my furry babies! Laura even responds to emails even though the office isn't open which again shows dedication and commitment to her role, which I know can be very stressful ,demanding and tiresome at times. Anyone I have spoken to at the Hatfield office has been a pleasure to deal with, I have never come across a team that works so well together and genuinely seems happy to be at work. You are definitely the best agent we have come across and we will definitely be recommending you to others! I think you should take them all out for a meal for being the best team around!
Over the years as a landlord I have dealt with many estate agents and I can say that Kings is one of the very best! I have only praise for them in all aspects, rentals, property management and sales. Everyone at the agency has been very professional, knowledgeable and helpful. I strongly recommend Kings to anyone requiring estate agency services, they will exceed your expectations!